1.Money-Back Guarantee:

We offer a 7 days money-back guarantee from the date of purchase. If, within this period, you find that the Tool does not meet your expectations or requirements, you may request a full refund.

2.Eligibility for Refund:

To be eligible for a refund, you must adhere to the following conditions: a. Your refund request must be made within the 7 days money-back guarantee period. b. You must have a valid proof of purchase, such as the order number or purchase receipt. c. The refund will be applicable only to the original purchaser and is non-transferable. d. The refund policy does not apply if you have violated our Terms and Conditions or engaged in unauthorized use of the Tool.

3. Refund Procedure:

To request a refund, please follow these steps: a. Contact our customer support team at info@nerd-spy.com with your refund request. b. Provide the necessary information, including your order number and a brief explanation of the reason for the refund. c. Our customer support team will review your request and respond to you within a reasonable time frame. d. If your refund request is approved, we will process the refund using the original payment method within 15 days after approval.

4. Non-Refundable Items:

a. Certain circumstances may render an item ineligible for a refund. These include, but are not limited to: Exceeding the 7 days money-back guarantee period. Failing to provide valid proof of purchase. Violation of our Terms and Conditions. Unauthorized use of the Tool. Use of promotional or discount codes not applicable to the refund. b. Any items not purchased directly through our official website are not eligible for a refund.

5. Contact Information:

If you have any questions or concerns regarding our refund policy or need assistance with the refund process, please reach out to our customer support team at [info@nerd-spy.com].

6. Policy Updates:

We reserve the right to update and modify our refund policy at any time. Any changes to the policy will be reflected on our official website.

7. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of laws principles.

By purchasing and using NerdSpy, you acknowledge that you have read, understood, and agreed to our Return and Refund Policy. We are committed to providing excellent service and ensuring customer satisfaction throughout your experience with our Tool.